Thyssenkrupp Elevator sets up first central spare parts warehouse in India


March 2020
Thyssenkrupp Elevator sets up first central spare parts warehouse in India

Thyssenkrupp Elevator has launched its first central spare parts warehouse of India in Pune. The new-state-of-the-art warehouse will further improve services for customers operating in domestic and neighbouring country’s market. “As a single management and storage point, Indian Technological Warehouse in Chakan, Pune aims at maintaining total availability of all spare parts for their operators, optimising their logistics through analysis and processing of data collected in real time. The warehouse operations will later be integrated with ERP Warehouse Management model for optimised inventory management and logistics processes,” said Manish Mehan, CEO, Thyssenkrupp Elevator (India).

The urban mobility multinational thus provides a simple and effective solution to minimise downtimes of defunct elevators by ensuring round-the-clock availability of spare parts and distributing them just in time to its service technicians. As a result, there is a 10 per cent saving per year in the number of trips made by technicians to pick up components at their local office between jobs. In addition, there will be a 20 per cent optimisation in waiting time for the customer until the elevator is put back into service – simply because technicians will have the spare part at their disposal immediately.

With a total surface area of 10,000 sq ft, the new warehouse in Pune holds up to over 5,000 different parts and components for maintenance service. In addition, it has the capacity to handle more than 10,000 orders per year. “With this new project, thyssenkrupp aims to reduce the environmental impact and promote a more sustainable supply chain. Thyssenkrupp Elevator promotes interoperability and efficiency by eliminating an unnecessary number of journeys for the shipment of components,” added Mehan.

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